What exactly do I receive?
You receive an HD digital image (JPG/PNG) of your pigeon in professional catalog style — premium background, Loftoria logo, pigeon data and your titles, ready to publish on social media or auction sites.
How does the process work?
Place your order online → send your pigeon photo and details (name, ring number, breeder, race results) → the Loftoria team manually processes it → you receive the HD image directly in your Loftoria account and by email. WhatsApp delivery on request only.
How long does it take?
Orders are processed within 24–48 working hours. You receive the final image as soon as it's ready. Rush orders can be prioritised on request.
What is Custom Template (+20%)?
Custom Template allows you to request a personalised design — different colours, layout or elements compared to the standard templates. Details are agreed after placing the order, at no extra communication cost.
Can I order without a Loftoria account?
Yes, orders can be placed as a guest. If you don't have an account, we'll automatically create one — you can access your future orders from it.
What quality does the pigeon photo need to be?
We recommend a clear, well-lit photo with the pigeon clearly visible. It doesn't need to be professional — any clear photo works. If you have multiple photos, choose the best one.
Can I request changes?
Yes, if the result doesn't meet your expectations, we will redo it at no extra cost. Your satisfaction is guaranteed.
How do I pay?
Payment is made online by card (Visa/Mastercard) through the secure NETOPIA Payments processor with 3D Secure, or from your Loftoria account balance if you have credit available.